Effective Date: July 18, 2019
“Personal Information” means information that, when used alone or in combination with other information, may be used to readily identify, contact, or locate you, such as name, address, date of birth, phone number or email address. Personal Information does not include information that has been anonymized, as such information does not allow a third-party to easily identify a specific individual.
Customer Support. We may collect Personal Information through your communications with our customer-support team, when you fill out forms on the Website or by corresponding with us by phone, e-mail or otherwise
Information we receive from other sources. We may receive information about you from the third-parties we are working with (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies).
Participating in surveys and promotions. When you participate in surveys and promotions, you may provide us with data including your name, contact details and other information.
Cookies, Data Capture, and Other Related Technologies. In addition to the information that you may volunteer to us, certain customer data is automatically collected when you visit the Website or use the Service. Please see the section entitled “Cookies” below for more information.
Internal and Website-Related Usage. We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Website. We may use and retain any data we collect to provide and improve our services.
Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.
Marketing. We may use information, including Personal Information, to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.
Aggregate Data. We may anonymize, and aggregate data collected through the Service and use it for any purpose.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Service. We may also share Personal Information, including your name, with our partner transportation providers.
Marketing. We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Service to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.
We do not knowingly collect, maintain, or use information, including Personal Information from children under 13 years of age, and no part of the Website is intended to be directed to such children. If you learn that your child has provided us with Personal Information or other information without your consent, you may alert us on our “Contact Us” link and we will promptly take steps to delete such information and terminate such an account.