Accessibility Statement

1. Our Commitment

ILANDMIAMI is committed to providing a Website experience that is usable by the broadest possible audience, including people with visual, hearing, mobility, cognitive, neurological, and other disabilities.

Accessibility is an ongoing responsibility. We seek to consider accessibility during design, content creation, development, maintenance, testing, and vendor selection.

2. Accessibility Standard

Our goal is to support substantial conformance with the Web Content Accessibility Guidelines (“WCAG”) 2.2, Level AA, as published by the World Wide Web Consortium. WCAG organizes accessibility around four principles: content should be perceivable, operable, understandable, and robust.

3. Measures We Take

Depending on the page, platform, and technology, accessibility measures may include:

• Using semantic headings, lists, labels, and landmarks.
• Providing text alternatives for meaningful images where appropriate.
• Supporting keyboard navigation and visible focus states.
• Maintaining readable typography, spacing, and color contrast.
• Avoiding reliance on color alone to communicate essential information.
• Designing forms with labels, instructions, and understandable error feedback.
• Supporting responsive layouts and text enlargement.
• Using descriptive link and button text where practical.
• Providing captions, transcripts, or alternatives for media when available and appropriate.
• Reviewing content and components for common accessibility barriers.

4. Compatibility and Assistive Technology

The Website is intended to work with current versions of major browsers and commonly used assistive technologies. Results may vary based on your browser, operating system, device settings, assistive technology, network, and extensions.

For the best experience, use an up-to-date browser and current assistive-technology software. Older or unsupported technologies may not fully interpret modern web standards.

5. Accessibility Features and Use Tips

6. Third-Party Content and Integrations

The Website may contain third-party booking tools, payment interfaces, maps, social-media embeds, videos, forms, widgets, chat tools, or links that ILANDMIAMI does not fully control. We encourage third-party providers to offer accessible experiences, but we cannot guarantee the accessibility of independent platforms or content.

If a third-party feature prevents access to information or completion of a request, contact us and we will make reasonable efforts to provide the information or an alternative method.

7. Documents, Images, and Media

Some older documents, promotional graphics, photographs, videos, or files may not yet be fully optimized for assistive technologies. Upon request, and where reasonably feasible, we will work to provide the same information in an alternative format.

Captions, audio descriptions, transcripts, and text alternatives may not be available for every piece of social, promotional, or third-party media. We continue to improve these areas as content is created or updated.

8. Accessibility of Services and Experiences

Accessibility of aircraft, vessels, vehicles, venues, docks, marinas, properties, restaurants, events, and other experiences varies by operator and location. ILANDMIAMI may not control physical accessibility, equipment, boarding methods, restroom access, seating, or accommodation policies.

Please contact us before booking to describe mobility, communication, dietary, sensory, service-animal, medical, or other accommodation needs. We will communicate requests to relevant providers and help identify available options, but specific accommodations remain subject to provider capability, safety requirements, law, and availability.

9. Feedback and Assistance

We welcome feedback about accessibility barriers. When contacting us, please identify the page or feature, describe the issue, state the assistive technology or device used if relevant, and explain the format or assistance that would help.

We aim to acknowledge accessibility inquiries within a reasonable period and to provide a substantive response or workable alternative as promptly as practical.

10. Ongoing Improvement and Limitations

Accessibility practices, standards, browsers, assistive technologies, third-party tools, and Website content continue to evolve. We may periodically review and update the Website, but temporary barriers may occur during upgrades, content changes, maintenance, or vendor transitions.

No automated scanner or single testing method can identify every accessibility issue. Effective accessibility may involve automated review, manual review, keyboard testing, assistive-technology testing, user feedback, and remediation over time.

11. Alternative Access Requests

If you cannot access content or complete a task through the Website, you may request assistance by email or phone. Reasonable alternatives may include providing information by email, reading content by phone, using an alternate form, or coordinating directly with a representative.

Accommodation requests are evaluated individually. We may ask for enough information to understand the barrier and provide an effective alternative, but we do not require unnecessary medical details.

12. Changes to This Statement

We may update this Accessibility Statement as our Website, Services, standards, and accessibility practices evolve. The “Last Updated” date reflects the latest revision.

13. Contact ILANDMIAMI